RESALE FAQ

What are the store hours?

Mon- Friday 10-6, Sat 10-5, Sunday 11-5

What are the donation hours?

Monday- Friday 10-6, Saturday 10-5, Sunday 11-5. Please take donations to the back of the stores.

Do I need an appointment?

No. For large donations, it’s suggested to call first to be sure that we can accommodate every donation.           
The Logistics Center at 1265 Oakton in Elk Grove Village is better suited for larger donations. The WINGS Resale staff will do their best to accommodate every donation.

What  items does WINGS accept/not accept?

See DONATE YOUR ITEMS

Does WINGS have a pick-up service?

Yes, WINGS provides a free pick-up service of gently used furniture within a 10-mile radius of the stores. To schedule a pick-up, please email furniture@wingsprogram.com or call our furniture line at 224-938-3902.

Does WINGS offer delivery service for furniture purchased in the Resale stores?

No, we do not offer delivery service. 

What happens to the items that are donated?

Your donated items benefit programs in one of three ways:
1. Your donation will go directly to the participants in our programs to meet their individual needs.
2. Your donation will go to the Resale stores to be sold. WINGS participants receive vouchers to shop at no cost for items.
3. Your donation will go to the Resale stores to be sold and the resale proceeds directly benefit our participants, programs, and operating costs.

What forms of payment do the Resale stores accept?

Cash; Visa, MasterCard; Discover; WINGS gift cards.

Do the stores have a Frequent Shopper Card?

Yes!  Receive a stamp for every $5.  When you reach $200, you will get $10 off your purchase.  See associate for card and details.